Problem: Waves aren’t processing as expected, or assets aren’t being processed correctly in waves.
Steps to troubleshoot:
- Verify that waves are set up correctly and that the relevant assets are grouped in waves for bulk actions.
- Ensure that all automation rules tied to waves are correctly configured under Wave Configuration. This includes checks for data readiness, conditions for wave triggers, and email communications.
- Use wave logs to identify any errors or failures in asset processing. This will give insight into whether certain assets are missing key information or if wave triggers are not functioning properly.